Brock Ferry, Director of Operations at CRST, and Daniel Powell, CEO at Optimal Dynamics, discuss transforming organizational workflows to empower dispatchers and planners to make freight decisions that benefit overall company performance. By maintaining near 100% adherence to AI-powered load acceptance and dispatching decisions, one of the nation’s largest transportation companies quickly experienced a significant increase in revenue per truck per week. With this level of automation, one CRST planner can now handle dispatching and load decisions for hundreds of trucks. This session showcases one of the most successful case studies of AI in logistics today.